Privacy
Privacy Policy
Data Controller
EP Rock Capital Ltd is the data controller responsible for the personal information we collect and process through this website and in connection with our services.
For any questions regarding your personal data or this Privacy Policy, please contact us at info@eprockcapital.co.uk.
Collected Personal Data
We may collect personal information including your name, email address, telephone number, address, date of birth and information you provide when making an enquiry or applying to use our services.
Where required for client onboarding, compliance or administration, we may also collect identification documents, proof of address and other information required for identity verification and KYC/AML purposes.
We may also collect technical information when you use our website, such as your IP address, browser information, device information and cookie data.
How We Use Your Personal Data
We collect and process personal data to respond to enquiries, onboard and administer clients, verify identity where required, maintain appropriate business and compliance records, communicate with clients, provide our services, protect against fraud or misuse, and comply with applicable legal and regulatory obligations.
Where permitted, we may also use contact information to provide relevant updates about EP Rock Capital and our services.
How We Protect Your Data
Sensitive fields are encrypted when stored. We never ask for, collect or store your broker or PAMM passwords.
How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes described above and to meet our legal, regulatory and record-keeping obligations. After that it is deleted or anonymised.
Cookies
Essential cookies keep you signed in and protect our forms against misuse. Optional analytics cookies are only used with your consent, which you can change at any time using Cookie settings at the bottom of every page.
ICO Registration
Registered with the Information Commissioner's Office (ICO). Registration No: ZC077281
Your Data Rights
You have rights over your personal information, including the right to access, correct or request deletion of your data, where applicable. Investors with a portal profile can download their data and submit a deletion request from the portal.
You also have the right to complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how we handle your personal data.
